Table of Contents
General
VSF Wine Education Singapore and Wine Kaypoh are registered trades by Harvester Consultants (S) Pte Ltd.
VSF Wine Education Singapore (VSF) shall reserve the rights to amend the Terms & Conditions, course contents and/or prices at its sole discretion, without prior notice.
VSF reserves the rights to change tutors, reschedule the course or combine classes.
Prices
All prices quoted/ indicated are in Singapore Dollars.
All prices quoted / indicated are inclusive of registration, tuition fee (classroom or online), study materials, wines, beer, spirits or sake for tasting, and one (1) examination (if applicable). Wines, beer, spirits or sake are not included for tasting for online learning programmes unless otherwise stated.
Consumption of Alcohol
Candidate(s) under the legal drinking age are not allowed to sample any alcohol in any course(s).
Candidate(s), for religious, health or any other reason(s), who do not wish to sample any alcohol during the course, may do so. For those with known or unknown medical reason(s) or ladies whom are pregnant or breastfeeding, it is of the candidates’ own will to participate the course / workshop / event at his / her own accord. VSF will not be liable for any mishap arising from the candidates’ own will to participate in the course / workshop / event.
Course Funding / Subsidy
Singaporeans and Permanent Resident of Singapore may qualify for course fee funding/subsidy for certain courses offered by VSF.
The funding/subsidy are offered by SkillsFuture Singapore (SSG) and/or Employment and Employability Institute (e2i). All funding and subsidy are subject to terms and conditions by the respective agencies. Funding/subsidy are not applicable if the terms and conditions from SSG and/or e2i are not met.
For course funding/subsidy offered by SSG, candidates and/or organizations are required to pay the net fee only, after deducting the funding / subsidy portion of the course fee.
For course funding / subsidy offered by e2i, candidates and/or organizations are required to pay the full course fee. Upon successful completion of the course, VSF will reimburse the funding / subsidized portion of the course fee to the candidates and/or organizations.
In the event the candidates and/or organizations fails to meet the terms and conditions required by SSG and/or e2i, VSF have the rights to recover any fee that was deducted as the funding / subsidy portion of the course fees.
In the event there is an error in calculating SSG and/or e2i funding / subsidy, VSF have the rights to recover any outstanding course fee from the candidates and/or organizations.
Attendance
Minimum attendance is required for learners to complete the course of their choice. Documentary proof may be required for the period of absence, and Learners may be rescheduled AT THEIR OWN COST if they are unable to meet the minimum attendance requirement set by the various institutions.
Personal Information
The personal information collected in the application form will be used by VSF to process your registration for course(s) and/or event(s).
Failure to provide any required information in the application may result in a delay in successfully registering your booking.
Your details will be kept confidential by VSF and VSF will not pass your information to a third party. Your details may be used to contact you and/or keep you informed of our events and courses. You consent VSF to send you marketing, advertising, and promotional information through email, voice-call, text message and/or fax, in accordance to Personal Data Protection Act 2012 (PDPA).
A copy of your personal information / application form may be given to our accredited programmes partners for examination purposes. It is to confirm that you may have previously attended and passed any relevant examination(s) in order to qualify for the course(s) and/or examination(s) that you are applying for.
Our accredited programmes partners may contact you directly relating to the course(s) or any marketing advertisement. Please inform VSF if you do not wish to receive any marketing or promotion advertisement from our accredited programmes partners.
During your attendance with our programmes, we reserve the rights to take pictures or any other media of you. The pictures or other media may be used by VSF for its marketing purposes. It may also be published on social media platforms.
Booking and Payment
Booking / Registration refers to a placing for a specific course / event.
Booking is only confirmed when payment is received in full with the completed registration form.
Completed registration form(s) can be submitted via the following: Online registration form found on respective course pages.
Once the registration form and payment are received, VSF will issue an invoice/receipt to the applicant.
If an organization is sponsoring the applicant(s), the invoice shall be made attention to the company. The organization or applicant must indicate on the registration form if the invoice is required to make attention to the company.
The organization remains liable to pay the full course fees, even when the applicant(s) leaves the organization for whatever reason, prior the commencement of the course and/or during the course period.
Booking is not confirmed when the payment is not received in full and/or incomplete registration form.
Payment can be made in one of the following methods:
Please indicate your name or invoice number in the remarks.
- a) PayNow: 201926080M
- b) Bank Transfer – Payee: Harvester Consultants (S) Pte Ltd
Bank: UOB
Swift Code: UOVBSGSG, Bank Code: 7375, Branch Code: 057
Account Number: 3743-208-534 - c) Cheque (for companies – 10 working days in advance): payable to Harvester Consultants (S) Pte Ltd.
Any outstanding amount remains payable upon billing, will incur an interest of 5% per month.
Cancellation and Transfer
Once a booking is completed, cancellation will not be entertained. Any transfer of course and/or applicant must be requested via writing to VSF. Any other form of communication will not be entertained.
The application to transfer the course or candidate will only be accepted if VSF received the application fourteen (14) days prior the commencement of the course. If the application is approved, there will be an administrative charge of S$100 per course or per candidate for all certification courses. For lifestyle courses, the administrative charges will be $30 per course or per candidate.
If the application to transfer the course or candidate request is less than fourteen (14) days, it will be subject to approval at the sole discretion of VSF. If the application is approved, there will be an administrative charge of S$200 per course or per candidate for all accredited programmes. For non-accredited programmes, the administrative charges will be $50 per course or per candidate.
Should the candidate fail to turn up for the course, it will be deemed as the candidate wish to withdraw from the course. Full course fees will be forfeited.
VSF has a “minimum 5 pax to commence course” clause and reserves the right to postpone or reschedule the course due to the minimum required number of candidates not being met, unless otherwise stated.
VSF reserves the right to cancel, reschedule or postpone the course in the event that the speaker is unable to turn up due to illness, accidents, emergency or disruption due to forces of nature.
Study packs / guides once dispensed will be considered sold and no refund will be entertained.
Examination and Results (applicable to accredited programmes)
The examination date will be specific to the course the candidate registered for. Any request to change in the date of examination will only incur a charge similar to an examination re-sit fee.
Any candidate who did not turn upon the examination day will be deemed “Absent” with or without valid reasons (e.g. medical certificate). Should the candidate request for another examination day, it will incur a charge similar to an examination re-sit fee.
Candidate may re-sit for an examination, subject to an examination re-sit fee, should he/she fails the 1st examination. Candidate who has passed the examination may not re-sit for an improved grade.
At current, the re-sit fee is at S$250 per level 1 & 2 examinations and S$500 per level 3 examinations per person.
The candidate must show proof of identity, by form of identity card, driver’s license or passport to the management, facilitator, and/or examiner, on the day of examination. VSF may not allow the candidate to sit for the examination if he/she fails to do so.
VSF will send an email to the candidate notifying that results are released. Under no circumstances, the results will be communicated in other forms of communication.
Certificates & pins may be delivered via meetup upon request based on availability of VSF staff and candidate.
Others
VSF will NOT be held liable for the candidates for any mishap or accident that arises during his / her participation of course / workshop / event. Should there be any dispute(s), the decision of VSF is final.
